Description
Stop Fighting Your Software. Make Cliniko Work for You.
When Cliniko is set up piece-by-piece over several years, settings get messy. Duplicate appointment types pile up, intake forms fail to sync, and administrative staff end up wasting hours manually copying and pasting information from PDFs into patient profiles.
Instead of acting as a digital assistant, an unoptimized backend acts like an invisible tax on your clinic's daily efficiency.
Our Cliniko Health Check & System Tune-Up eliminates the friction. Backed by extensive hands-on clinic management experience, we run a deep structural audit on your configuration panel to clean out the system bottlenecking your practice. We replace "guesswork" with clean, professional workflows that let your team focus on patient care instead of administrative firefighting.
What’s Included in the Tune-Up?
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Appointment Type & Asset Streamlining: We audit, merge, and clean up your treatment list. This ensures your calendar remains easy to navigate, online booking options stay clear for patients, and physical rooms or equipment are perfectly mapped to prevent accidental double-bookings.
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Digital Intake Form Optimization: We rebuild and update your digital patient intake forms. We map the data fields perfectly so that when a patient fills out their history at home, the answers automatically populate the matching native fields in their Cliniko record—permanently eliminating manual transcription errors.
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Communication Template Restoration: We dive deep into your background email and SMS logs to fix broken templates. By auditing your dynamic placeholders, we ensure patient names, unique booking links, and practitioner details load perfectly every single time, maintaining absolute professional consistency.
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System Integrity Report: Following the configuration tune-up, you receive a clean blueprint summary outlining exactly what was optimized, giving your administration team a clear standard operating framework moving forward.
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